Refund policy

REFUND AND SHIPPING POLICY

REFUND

All sales are final and cannot be canceled once placed. We do not accept returns or exchanges. If a product is damaged, we will be responsible and will replace it or issue a store credit once it is returned to us with evidence of the damage.

SHIPPING PROCESS

We receive and process orders from Monday through Friday 8:00 am a 12:00 pm. 

• USPS FLAT RATE ON DOMESTIC ORDERS. 

Please allow 2-3 business days, for us to process and ship your order. Once your order has been shipped a tracking information will be provided. Nau Label is not responsible for any lost or stolen packages. If this occurs you have the option of filing a claim through USPS. 

Plase make sure that your address is correct when placing your order to avoid returned packages and extra shipping fees. 

If you have any other questions related to your order please contact us via e-mail at: naulabel1@gmail.com.